advice delivery

Creating Happy Clients Is Not Enough

August 28, 2026

Creating and keeping happy clients IS essential for the success of a professional practice. There is no question about that. But is it enough to help a practice grow at a greater than industry average…

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How To Make More Effective Advice Recommendations

July 14, 2026

If we can make more effective advice recommendations we increase comprehension and engagement and shorten the implementation timeframe. That’s good for everyone involved in the process. More people will follow our advice, we help more…

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Professionals Have, And Use, Processes

June 12, 2026

True professionals don’t just HAVE processes, they have processes they use everywhere in their work. All the time. Professionals are in fact process-driven. We need to learn from those professions where the outcome of a…

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The Words We Use Can Break Or Make The Sale

June 2, 2026

We can break a probable sale or make the sale in an instant. It can turn on a phrase or sometimes even a single word. The words we use matter. When it comes to the…

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fixed-fee-advice

Scope Creep: The Number 1 Problem In Fixed Fee Advice

March 6, 2026

“Scope Creep” is the killer for the Holy Grail of professional services business models: fixed fee advice. That ideal model which so many aspire to is having clients who agree to ongoing fixed fees, and…

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the right advice style

How To Deliver The “Right Advice” In The “Right” Way

October 21, 2025

Delivering the right advice consists of getting 2 things right: delivering advice that will work for the client, and delivering it in a manner which will result in the client taking action upon the advice.…

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The Top Challenge In Shifting From Product Sales To Advice Delivery

June 4, 2024

Lots of financial advisers are still figuring out how to get paid for advice delivery, not just implementation of product solutions. Now, the simplistic answer is of course: “easy…just position for it and tell clients…

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