key performance indicators

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The Right KPI’s Drives The Right Results
by Tony Vidler        If you want the right results in a practice you have to set the right KPI’s  because what you reward determines what behaviour you get, and what behaviour you get is determined by how your people see themselves being measured. One of the best measurement tools any manager can have is […]
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How to make your KPI’s actually work!
by Tony Vidler        Looking ahead at the changes you can…no… the changes you WILL make in the next year you have probably begun to zero in on the Key Performance Indicators – the KPI’s.   These are the measures that matter.  They are the ratio’s or milestones that indicate your plan is progressing, and that […]
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