by Tony Vidler
There’s a great technique for engaging with those tough-to-talk-to clients, who you just sometimes struggle to get a conversation going with.
It de-personalises the conversation to begin with, which makes it easier for anyone to engage as you aren’t talking about them, and it follows an easy structure:
In this very quick video I explain how to use the technique to soften conversations, and help clients to trust you enough to open up and engage in meaningful conversation with you.
watch the video to learn more…0