by Tony Vidler
A stumbling block for many professionals with their clients is the “cost discussion”, and it is a stumbling block because more often than not the entire conversation revolves around just one of the cost components.
When you consider cost from the perspective of “what are the range of possible costs” then you rapidly realize that there are 4 potential costs for a client:
Each is a potential cost to the client, and should be explained as part of the cost discussion. In this Quick Tips video I explain and role-play how to explain these 4 elements as part of the potential cost to a client – and why PRICE is usually the lowest cost component for them to worry about.