client exit

Maybe the client IS the problem

September 12, 2023

What you think is the problem is not always actually the problem. Sometimes the person is the problem. Sometimes, maybe, the client is the problem rather than you. Before talking about clients though allow me…

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business-disruption

Where will the greatest disruption to your practice come from?

February 28, 2022

Disruption has long been a feature of financial services distribution. Disruption constantly occurs with new market entrants, product innovation, shifting strategic focus on the part of suppliers in relation to control or autonomy of distributors….but…

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client-management

What do you have to change to keep clients?

November 22, 2021

The first priority for any adviser in tougher times is to keep clients that you currently have, right? Then you can afford to worry about getting new ones. Changes to financial services are coming thick…

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