by Tony Vidler
Building a great business is rarely the result of a single champion taking on the world. The champion business owner is usually the captain of a team that has taken on the world. Of course, for the team to become champions the captain has to have them focussed on doing the right things, and then ensuring that they are prepared adequately to execute those right things.
One of the best examples of how to apply this formula came about a few years ago, from the world of sport. The captain of a world champion rugby team was asked how his team had become champions, when they had not even been considered likely finalists to begin with. His response was along the following lines:
“we won because everyone on the team had the same individual goal: be 1% better at everything we have to do in a game than our opposite number is in that same game”
He went on to explain that perfection in how they played was never expected. Winning any particular game was not the team focus either. Hoping for superhuman effort or heroics didn’t come into the equation at any time, and nor did relying on good fortune.
Each player in this champion team did however know precisely what the key functions of their role was, and each honed their skills relentlessly in being able to execute their own particular job just a little bit better than whoever they were pitted against. In simple terms this meant jumping to catch a ball for example didn’t require a 2 metre leap…it just required being 2 inches higher than the opposition player trying to catch the same ball. Getting 2 hands near the ball to catch it wasn’t good enough; it required 10 fingers on the ball.
The point is a simple one: if we are 1% better in skill and execution on the things that really matter than our competition are, then we are a very very good chance of getting the result.
These are the 6 fundamental principles which matter if you want to build a superb professional services firm which can dominate its chosen market. Get these right, and the result you want will come.