practice improvement

commercial-client-segmentation

Client Segmentation Needs To Be Done Commercially

May 12, 2026

It is logical to do a bit of client segmentation so that you can figure out what levels of service can be offered to which clients profitably. The funny thing is that most of the…

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Successful Succession: Lay Out A Career Path

May 5, 2026

Succession planning is a major issue with an ageing adviser force, many of whom are wondering how to get their decades of accumulated equity out for their own retirement in the next 10 years. The…

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big-wins-from-being-decisive

Big Wins Come From Being Decisive

April 10, 2026

Paralysis from analysis is generally an achilles heel of professional services it seems, and amidst all the change and carnage of financial advice simply being decisive can be a winning difference for practice owners. Indecision…

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invest-in-people

Investing Time In Your People Gives Great Returns

March 24, 2026

Professional advisers have never been under more time pressure than they are today, and of all the things they could be investing time in the one which is easiest to defer is investing time in…

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reward-employee

What You Reward Must Be What You Value, right?

February 6, 2026

Perhaps the greatest challenge for practices wishing to grow their people, profitability and professional standards is determining what you reward. And that’s about what you value. What behaviours you reward must be a reflection of…

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Why Advisers Need To Invest In Their Businesses. Now.

July 16, 2024

Financial advisers really need to invest more into their practices. Now. More money, more thinking, more strategy….more leverage. Even those who have been investing probably need to invest more. For decades financial advisers have been…

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How to balance client time with practice development

June 28, 2024

An ongoing challenge for advice firms is balancing client time with all the practice development work necessary to have a better business. There are after all only so many hours in a day, but then…

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Practice Growth Requires Leadership More Than Management

March 26, 2024

The most frequent thing I see that prevents great practice growth and holds advisers back from developing their dream business is a lack of vision. I don’t mean “vision” in the namby-pamby buzz-word sense of…

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