close the sale

YOUR need will kill the sale

July 31, 2026

I think it has always been true, but it is more true than ever: a needy adviser is a major turn off to potential clients. YOUR need will a sale. Sometimes, perhaps too many times,…

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The Number 1 Negotiating “Skill” That Advisers Need

March 31, 2026

Every adviser needs to use negotiating skill every day…if not every single meeting in every day. We are constantly negotiating with all stakeholders of course but it is the constant negotiating with clients, or on…

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Deal or No Deal? Advice is that simple at the beginning. Really.

May 26, 2023

One of the greatest challenges for professionals working with complex ideas and products is to keep initial advice as simple as possible, without being patronising to the client or skipping the detail that compliance demands.…

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voicemail-answer

How To Get Your Voicemail Message Responded To

December 8, 2021

Voicemail messages which do not get responded to is without doubt the bane of most professionals working lives…frustrating, time consuming, inefficient….voicemail has become the “first line of defence” for prospects and clients alike. Their number…

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