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e-advisor-technology
The Rise & Rise Of The e-Adviser
by Tony Vidler        There appears to be research from larger markets such as the USA to suggest there is a new type of financial adviser out there, dubbed the “e-Adviser”, who is winning way more business than other advisers are.   An e-Adviser is not a robo-adviser either….thought I would just get that one […]
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ideal-balanced-practice
Balancing Adviser Needs and Clients Wants
by Tony Vidler        The professional Financial Advisers’ needs matter as much as the Clients’ wants.  Consumer groups & regulators will probably disagree of course, but the ideal practice is one which surely achieves this balance isn’t it?  After all, practitioners are trying to earn a living and meet the wants and needs of their own […]
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robo-advice
The Cyborg Practice: Blending Robos With Advice
by Tony Vidler        Future advice practices will be cyborgs; blending robos with advice.  Robotic product and solution delivery together with humans managing relationships and working on strategy will be the single commercial “organism”.   You see, I am convinced that robo-advice models will succeed and prosper. I am also convinced that human advisers will […]
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business-disruption
Where will the greatest disruption to your practice come from?
by Tony Vidler        Disruption has long been a feature of financial services distribution.  Disruption constantly occurs with new market entrants, product innovation, shifting strategic focus on the part of suppliers in relation to control or autonomy of distributors….but disruption has typically come from within the industry itself.   Some years ago I read a piece […]
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This 1 Thing Could Lose You More Than 50% Of Your Clients
by Tony Vidler        For just about any practitioner to lose clients is bad, but losing 50% or more of their clients in a year would be a disaster.  It is enough to jeopardise a practice entirely of course, but even in a best case scenario it will hurt horribly, and for quite a long […]
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invest-in-you
Why Advisers Need To Invest In Their Businesses. Now.
by Tony Vidler        Financial advisers really need to invest more into their practices. Now.  More money, more thinking, more strategy….more leverage.  Even those who have been investing probably need to invest more. For decades financial advisers have been able to to operate “lifestyle” businesses.  It has enabled them to largely choose when they will […]
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advisor-risk-tolerance
What is YOUR Risk Tolerance as an Adviser?
by Tony Vidler        It seems to me that it is worth advisers asking themselves what their risk tolerance is as business owners given all the market and regulatory changes that have occurred in a reasonably short period of time.  When contemplating what changes should be made in response to more regulatory reform or fundamental industry […]
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practice-technology
Using Practice Technology As A Competitive Advantage
by Tony Vidler        Everyone is looking for a competitive advantage, an edge over the firms offering similar services.  Often those competitors are offering essentially the same services, with the same processes, and the same infrastructure…but…how one implements and uses practice technology is an area that often has untapped potential to provide business advantages.   […]
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commercial-client-segmentation
Client Segmentation Needs To Be Done Commercially
by Tony Vidler        It is logical to do a bit of client segmentation so that you can figure out what levels of service can be offered to which clients profitably.  The funny thing is that most of the time it is the “profitably” part that gets lost in the client categorisation process….   While […]
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happy-client
Creating Happy Clients Is Not Enough
by Tony Vidler        Creating and keeping happy clients IS essential for the success of a professional practice.  There is no question about that.  But is it enough to help a practice grow at a greater than industry average pace?   I don’t believe so.   Being a great practitioner and running an efficient & […]
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