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Financial Advice: You CAN Be Compliant Without Being Dull
by Tony Vidler The Annual Review process for financial advice clients is often seen as a rather hum-drum thing by the clients themselves, and getting them to engage in it can be a real challenge for advisers. It doesn’t have to be of course. With a little imagination it can be positioned as […]
The Art Of Being Present (without being a nuisance).
by Tony Vidler Promoting our personal professional brand is essentially all about creating top-of-mind-awareness. Being the person that our target market thinks of, and then calls, when they recognise a need or desire is our goal. To achieve that we must master the art of being present, but without becoming a nuisance. It is a […]
by Tony Vidler There is one simple thing that advisers should do to improve the marketing of themselves and their services: Talk about the outcomes you create for clients rather than talking jargon. In engagement letters and scope of service documents, as well as in advertising brochures or online, too many advisers list their expertise […]
Knowing Your Professional Purpose Is Your Game Changer
by Tony Vidler This is the time of the year when many advisers begin seriously thinking about how to lift their game for next year, but many are stuck in their existing paradigm of doing business they way they’ve always done it, so the thinking tends to get limited to trying to figure out ways […]
The Ultimate Personal Brand Position: Owning A Word
by Tony Vidler The ultimate goal in building a strong personal brand is to own a word in your target markets mind. Well, maybe it is a phrase rather than a single word. The point is you want to be KNOWN for something, and create a position where your target market knows that when they […]
How to balance client-facing time with practice development
by Tony Vidler A genuine challenge for advice firms right now is how to find the time to deal with clients as well as do all the work necessary to lift standards and improve business systems. The pressure is constant: the client demands are increasing and relentless, as are the expectations of other external stakeholders […]
by Tony Vidler Target marketing is usually the difference between those firms who get the right sort of clients, and those who just get customers. Clients follow advice, because they value it. Customers engage in transactions. They buy products. They take a bit of advice here and there…as it suits them. Trying to get more […]
Is Churn Really An Issue, Or Are We Looking At It Wrong?
By Tony Vidler A while ago I was doing some work with an insurance company and as we were digging through some of the data it transpired that there was a consistent natural attrition rate of about 5-6% of its customers, year after year. That rate was verified with a couple of other significant businesses, […]
by Tony Vidler I’ve been thinking quite a bit about business cards again recently, basically because I’ve been going through a heap of re-design work for my own business. On one level I’ve been thinking that business cards are a waste of time, effort and money….I mean, I get given one and I almost immediately […]
Brokerage-Based Life & Health Advisers Need To Invest Now
by Tony Vidler There is clearly a mood afoot for various industry stakeholders to see up-front commissions reduce in size in a number of financial products, particularly in life and health insurance products. It will become a self-fulfilling prophecy of course, as the more it gets debated the greater the acceptance of the inevitability. Eventually […]